Terms and Conditions

Contact info@surfpet.com or call 888-894-6938 for instructions to make returns or exchanges. Customer is responsible for the cost of return shipping and re-stocking fees may apply.  You must secure a Return Authorization Number BEFORE returning any merchandise. Shipments received without an RA# will not be credited.  No returns or exchanges will be made after 30 days and all returns must be received in new, unused condition and in original packing.  RETURNS AND EXCHANGES ARE NOT ACCEPTED ON DOG BEDS UNDER ANY CIRCUMSTANCES. ALL DOG BED SALES ARE FINAL.